Hi Ron,
How awesome does that new pool look!? I’m so happy with the way it turned out – you guys did a great job! ...Thanks again. It really does look amazing! TH, Washington, DC
Hi Emmy,
Thank you for the update. I truly appreciate how quickly things were fixed. We sleep better knowing you guys take such good care of the pool! BC, Washington, DC |
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Dear Ro,
Please pass on my compliments to everyone who helped make the annual opening of my pool such a smooth and pleasant operation today! From David who came (the other day) to the men who came today, to all those at the office, everyone did a great job! Thanks, P. M. Chevy Chase, MD
I spoke to Jane earlier this morning, and in the process mentioned how happy we are with the job the Capitol Pool people working on our pool have done. Not only are the new colored tiles you put in around the top of the pool very attractive, but the pool itself is clean and the water is sparkling all the time! I told Jane I don’t think our pool has looked this clear and beautiful for more than a couple of days in a row in the last 5 or 6 years. It makes our entire yard beautiful.
We are grateful for your work and your responsiveness. B. B., Chevy Chase 
… The exceptional service they provide speaks for itself, but for us it’s really the people that count. We consider ourselves fortunate to have our spa in such good hands and regard the entire staff as friends. J.B. Bethesda Your team was outstanding - always polite, professional and responsive. The pool looked great all summer. Billing was clear, timely and easy to pay, and your office staff was always available to answer questions. I was also very pleased with the pool fence delivery and installation, especially the quick turn around and updates on scheduling the work. Overall I'd say the service was terrific. Best, M.A. Takoma Park …Your service is excellent, and everyone I spoke to or had a dealing with were very polite, informative and pleasant. I will be having your people close my waterfall next week, and I am confident I will be more than satisfied. You run an excellent company, and are fortunate to have good people representing Capitol Pools, Inc. M.A. Potomac |
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 "Thank you for your work to get our pool running smoothly—lights included—for our recent party. We appreciate the professional and extended attention—even a Saturday visit to make sure everything worked. We are grateful for your help!" MG NW, D.C.
My pool is so extraordinary this year….gorgeous clean and I swim every morning. I love it".
R.S. Potomac |
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Following a job in which we replaced not only the pool skimmer, pool deck, and pool light, but also installed a new automatic pool cleaner (plumbing, booster pump and timer included), while the family was away for two weeks, we received the following note:
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“Our pool is fabulous. The water sparkles because of the new sweeper, the deck is flawless and at night the pool light gives that special glow to our yard. Please thank everyone involved for a job well done. It was great to find this achievement after our vacation. This summer will end soon, but we will enjoy every minute of it.” |
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Ms. I.H. Bethesda, MD |
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"Thank you for giving such good care to our pool. It's been quite unexpected and you've been there to resolve all that has appeared; for that we are thankful and grateful." |
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L. M. McLean, VA
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"I use my pool throughout the year on a daily basis, and I cannot afford any down time. That is why I have stayed with Capitol Pools for weekly service for over 20 years. During that time they have done everything from changing the pool light bulbs to replastering the pool surface. Their office manager, Jane, IS customer service. Thank you, Jane, for keeping the boys headed in the right direction." |
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A. Michael Sullivan, Jr. Realtor, Georgetown
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"Our family continues to be pleased with Capitol Pool Service after 10 years. They provide personal, friendly and very efficient, service. They are quick to respond to our problems, which are few, since they anticipate and solve them in advance. Their staff members are good friends of our family by now!" |
"I've been a client of Capitol Pool Service since 2001 and couldn't be more pleased about their customer service, pool maintenance and pool refurbishment capabilities. They really pay attention to their clients' needs, react quickly to problems, and are extremely reliable." |
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Mrs. RKN NW,DC |
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Mr. L.S. N.W. Washington |
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"When we purchased our home almost 20 years ago, it came with a pool.
Neither my wife nor I had ever had a pool with any of our previous houses.
We inherited the pool company that the previous owner had used, and decided to keep them
to see how well they did before asking other pool owners for references.
It was the best decision we could have made regarding the maintenance of our house.
Capitol Pools has been providing excellent service since that time and I have recommended
them to close friends in the neighborhood who have had the same experience.
When it comes to repairing or replacing parts of the pool and the various components,
they have done the work well and at a reasonable price. They will repair things that
should be repaired and replace things that should be replaced. They do not sell you
something just to make a sale. For example, when it came time to replace the chlorination
system, they replaced it with an automatic chlorine generator, which is both safer and
easier to operate. It has been a big improvement. When the Polaris cleaner system needed
work they repaired it, rather than replace it, because it was in fairly good condition.
Their first instinct is to do what is good for the pool owner, not what is most beneficial
to Capitol Pools. I like dealing with the principals of the company when there is a problem,
as they respond quickly to whatever the situation is. If you need any further information,
please do not hesitate to contact me Regards" |
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Michael Sussman
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Capitol Pool Service is astonishingly good: Totally competent, timely, concerned, polite, and unobtrusive. If we could find one more company as good as theirs to help maintain our home, we'd probably also win the lottery.
R. family, McLean VA
Capitol Pool has been taking care of our swimming pool for nearly 25 years, providing always reliable, quickly responsive, great service every season. While the company is long established it is also up to date -- our family trusts them to know what is best to do in any given situation -- not just for our pool, but within our budget. Probably the best attribute of Capitol Pool, though, is that it is a family of good people who care about their work and about us. We are very grateful.
M.W., Chevy Chase
Dear Jane,
Thank you for your estimates. I am happy to accept your proposal for the Mesh Green Loop Loc Winter Cover and I am returning a signed copy herewith. It would be great if the cover can be installed before I leave on vacation. Thanks for all your help and your pleasant and considerate customer service manner; these are rare courtesies these days and it is a pleasure to do business with establishments that continue to provide quality service in this area.
I look forward to hearing from you soon.
Best,
L. Z., Bethesda
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Phone us at: 301-608-1100 or 703-288-0200
